Customer Service
Shipping Methods and Costs
Depending on the item(s) you purchase on shopPBS.org/education and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.
At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Shipping Media and Non-Media Products
If your order includes both media and non-media products, Standard Ground is the most economical shipping method. Selecting this shipping method will reduce your total shipping costs. Your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping cost for your order during Checkout.
| PBS SHIPPING CHARTS | ||||
| Merchandise Total Range | U.S Mail 7-14 business days |
Standard Ground 3-8 business days |
Third Day 3 business days |
Overnight 1 business day |
| $1.00 - $29.99 | $4.95 | $6.25 | $10.25 | $18.25 |
| $30.00 - $59.99 | $5.95 | $7.25 | $11.25 | $19.25 |
| $60.00 - $99.99 | $7.95 | $9.25 | $13.25 | $22.25 |
| $100.00 - $149.99 | $9.95 | $11.25 | $15.25 | $24.25 |
| $150.00 - $199.99 | $10.95 | $12.25 | $17.25 | $26.25 |
| $200.00 - $499.99 | * | $17.00 | $24.00 | $38.00 |
| $500.00 - $999.99 | * | $26.00 | $38.00 | $59.00 |
| $1000.00 - $1999.99 | * | $44.00 | $65.00 | $100.00 |
| $2000.00 - $2999.99 | * | $79.00 | $117.00 | $181.00 |
| $3000.00 - $3999.99 | * | $114.00 | $170.00 | $262.00 |
| $4000.00 - $4999.99 | * | $150.00 | $222.00 | $343.00 |
| $5000.00+ | * | $185.00 | $275.00 | $424.00 |
*Orders over $200, please use Standard Ground Shipping
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- *List Price is for reference only. No sales may have occurred at this price. **See product page for details.
