Customer Service

Tax Exemptions

If your school or organization is eligible, you may receive tax exemption for orders placed at shopPBS.org/education. When placing your order, please follow the requirements below:

  • Orders cannot be placed using a personal credit card.
  • The business name and address must appear in the Bill To and Ship To addresses.
  • The items must be shipped to an address in the business entity. For example, items billed to the main school district address can be shipped to a school within the district.

To receive tax exemption on mailed or faxed orders, attach a copy of the tax exemption certificate to your order. Orders received without a copy of the certificate will not receive tax exemption.

To receive tax exemption on online orders, after you have placed your order, fax a copy of the tax exemption certificate along with your order number. Once the order has shipped, you will receive a credit to your original form of payment.

Click here for information about mailing and faxing orders.