Customer Service

Instructions for a Purchase Order, Personal Check or Money Order

Personal Check or Money Order

When paying with a personal check or money order through the mail, be certain you include a brief description of the item(s) you wish to purchase, the item name, the item number, item quantity, your name, your e-mail address (if possible), your address and a phone number where you can be reached during regular business hours. Mail your order request and payment to:

      PBS Distribution
      PO Box 279
      Melbourne, FL 32902-0279
Your check or money order should be made payable to: PBS Distribution.

Rules and Restrictions when you pay with a personal check or money order:
  • Unfortunately, we cannot guarantee that items you originally selected and for which you have sent payment will be available once payment is received.
  • Promotional discounts and prices (including free shipping) are not guaranteed for orders paid for by personal check or money order.

Purchase Order

When placing a purchase order through the mail or via fax, be certain you include the purchase order number, a brief description of the item(s) you wish to purchase, the item name, the item number, item quantity, item price, the name of your institution / company or organization, your name, your e-mail address (if possible), your address and a phone number where you can be reached during regular business hours. In addition, if you are shipping to a destination different from the purchase order address, include the shipping address and the phone number at the shipping destination. Online promotions are not valid on Purchase Orders. On Purchase Orders over $200 the standard ground shipping rates will be charged. Mail or fax your purchase order with a copy of your tax exempt certificate to:

      PBS Distribution
      PO Box 279
      Melbourne, FL 32902-0279
     Fax: 1-866-274-9043